We have developed general toolkits and advice as well as special toolkits for businesses to adapt their service to accommodate the Chinese expectations, including hotels, restaurants, attractions, and retailers.
Our research reports examine trends in Chinese outbound travel in the context of economic and demographic developments and present the various preferences of Chinese tourists.
The China-ready courses provide Scandinavian frontline service personnel and management with a better understanding of Chinese tourists and their service expectations.
Ever since the launching of the Chinavia project, we have conducted a series of exciting projects to brand the Nordic destinations to Chinese tourists. Here we pick a few highlights.