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Get Ready for China - Chinavia Crash Courses

Photo: Martin Heiberg

To make sure that Scandinavian countries do not lose valuable market shares to competing European destinations, the Chinavia Project hosts crash courses on the subject “How to provide service to the Chinese visitors”.

The main purpose of the China Ready Crash Courses is to provide Scandinavian frontline service personnel and management with a better understanding of Chinese travelers and their service expectations.

An introduction to some of the key areas in the Chinese culture is a must in order to gain the necessary foundation for understanding this segment and providing them with a service that meets their expectations.

The courses provide concrete suggestions and tools for service providers, enabling them to improve their service to Chinese guests, whether in a hotel, museum, restaurant or elsewhere.